USD. I hand the money to the teller, she takes my bills and gives me
colones and a receipt. The receipt says, I gave her 500 USD. I ask her
to count again, since I am 100% sure that I gave her $600. She counts
the dollar bills in front of me, with a weird look on her face and
smiles with a "este $ 500, don't you know to count!". Opps, my fault!
I always lose stuff, nothing new...so feeling guilty that I misplaced
my money, or possibly dropped it in between two seconds, I removed it
from my wallet to place into my passport...Banks never make mistakes!
I had to step away from the teller, frustrated with myself, not
knowing what to do...i need to complain but i cant do it a lone, i
dont speak Spanish. I need to learn Spanish. I beg the Universe,
please help me with this. I need to learn this language or I am going
to sink in this country. I was lucky to have a friend with me,
embarrassed of the situation, I told her what happened and she told me
many stories where banks did similar things to her. A little relieved,
we walked back to the cashier and complained...We talked to the
manager and complained again...Finally they agreed to recount the
money in the cashier. That took 5 minutes and I was rightttttttttt! We
took the $600...the girl never apologized...not even a I am sorry
smile. I wanted to punch her in the eye so bad...i couldn't of course
but the whole feeling of been taken advantage of sucks...so lesson
learned, double count money, in front of the teller; watch them count
the money without blinking the eye; go to the bank with a friend
until fluent in Spanish!
and of course, don't be nice!